The Bell'Arte Group Transparency Channel should not be used for questions, complaints, proposals or criticisms associated with the products and services we offer. In such situations, the best option is to contact our Customer Service (SAC) at (47) 3274-1600 or by email at bellarte@bellarte.com.br It is important to remember that the accuracy of information made available is up to the informant. This information will be analyzed during the investigation and the corresponding measures will be implemented in accordance with the sole decision of the Bell'Arte Group. We reiterate that the Bell'Arte Group does not accept retaliation or punishment against those who raise an alert in good faith and responsibly. IDENTIFICATION OF THE INFORMANT The Bell'Arte Group ensures the anonymity of the informant and, if he decides to identify himself, we will protect his identity, ensuring that there are no reprisals against him. This way, you can make your alert anonymously or identified. If you choose to identify yourself, you can provide your details so that we can contact you if clarification is needed regarding the reported incident, which will facilitate investigations. All personal data collected in this Transparency Channel will be treated by the Bell'Arte Group in accordance with the General Personal Data Protection Law (Law nº 13,709/2018 – “LGPD”).

Fill in the details below and make your report. Your personal data will not be mandatory.

REPORT IT

Share by: